[Resolved]  Flipkart — delivery of product and fake status update

Address:Khordha, Odisha
Website:www.flipkart.com

I had ordered for a trilingual dictionary. I was assured to receive tracking details which they didn't send me. I was informed that the consignment would be delivered on a specific date. I received a massage before the stipulated time informing that 'your product has been delivered' without delivering the product at all. Neither did i receive the consignment, nor even any tracking number. The website shows the order delivered.
It is very disappointing and irritating as well. The entire website doesn't have any link to reach their customer care service or place a complaint.
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Sep 21, 2019
Complaint marked as Resolved 
The consignment has been delivered. they intimated that there was some technical fault in the system. I am happy for the immediate action. Thank you Flipkart
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2019
Flipkart Customer Care's response
We will revert on it
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