[Resolved] Flipkart — delivery of substandard and cheap product

krishnaaddanki

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110010
Website:	flipcart.com

Sir,
I had ordered a kuber industries pan 25 cm diameter from flipcart against tracking id fmpc[protected] for rs 699.00. When i opened the delivery on 02 nov 2017 i found that a needhi pan without any company packing supplied. The product is inferior in quality and is available for very cheap price 300/- in local market. On complaining online [protected]@flipcartpromotions.com replied saying your question has been rejected as it contains non-english text. What a shameful response.
Flipkart management needs to be hauled up and penalised for the service and shameful redressal of grievance of a customer.

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Dec 17, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 11, 2017

Flipkart Customer Care's response We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on 9th November'2017 and it would be delivered by 13th November'2017. Hence, closing the complaint from our side.

Verified Support

Nov 14, 2017

Flipkart Customer Care's response As interacted with the customer the issue is resolved now hence closing this case from our end.