[Resolved] Flipkart — delivery of wrong products

smita.saaz

from Lucknow, Uttar Pradesh

Address:	Bangalore, Karnataka
Website:	flipkart.com

I ordered n paid for two watches, 1. Timex t 49976 digital watch for men andtimex t2n720 intelligent analog watch for men on 24 october, as i live in merta city disturb, nagaur rajasthan, where flipkart delivery is not available, so i gave address of my friend living in jodhpur, order of timex of t 49976 timex digital watch for men was received on 28 september 2017 which i collected from my friend same day, another order of t2n720 intelligent analog watch was received by my friend on 29sep2017, as i m living another place i collected d oredered few days later and when opened it, i was shocked that, it was not that watch which i have ordered n paid for, i received timex helix tw029hg02, which i didn't ordered, plz help in out in getting d original watch which i have ordered n paid for that is timex t2n720 intelligent analog watch, for which i have paid 6217rs.

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Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response Apologized and informed the customer that as per the sellers 10 days replacement policy we can not initiate return. Closing the case from our end.