Flipkart — Dell dv 3458 vostro 14 3458

ashishsoni12583

from Dhamtari, Chhattisgarh

Address:	Bangalore, Karnataka
Website:	www.flipkart.com

Extending a deadlines, not calling to resolve the issue, providing false commitments, providing false information. Due to their issue still i don't have working product and need to wait till 17th aug, 2016 for replacement. I have asked to register an incidents for my product issue and providing compensation. They have registered and told me that you will get email notifications but i haven't received any. They have missed the deadlines and not replaced a faulty product, also they are not ready to compensate. After so many calls they have approved my return request because they are unable to provide service but not ready for compensation for their unprofessionalism. So i need to suffer. I received product on 30th july, 2016 and my request is approved on 9th august, 2016.

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Flipkart customer support has been notified about the posted complaint.

Aug 10, 2016

Updated by ashishsoni12583 Also multiple customer care executives are saying that technical team is working on Sunday and will visit for brand visit but no one came. I discussed with floor manager and she said it is Sunday so technical team is not available. She had registered my two incidents and asked for extension of 24 hours which is not showing in system and didn't received an email. After 24 hours another floor manager asked for 24 hours but I denied so he asked for time of end of day and nothing happened again. On 8th August, 2016 when I was talking to one of the floor manager again between 7 to 8 pm, I missed a call from flipkart (may be from technical team) but then after no one has called me back again.