[Resolved]  Flipkart — didn't get the refund for order od[protected]

Address:Yamuna Nagar, Haryana, 135001
Website:www.flipkart.com

I order a helmet on 4th oct with order id od[protected] and it was expected to be delivered by 8th oct but it got delayed. I spoke to a rep and he told me that the order would be delivered next working day. So i asked them that if it is not delivered then i would cancel it and they agreed. On 9th oct i didn't get the order so i requested for cancellation they told me after confirming and cancelling the order that the refund will be processed only when the item is delivered back to seller and will take around 6 busniess days which is not a good thing and now on 11 oct, i received a text that your order is delivered and the refund is cancelled. But i have not got the product. And how can i get the product since i have cancelled it. I have suffered a lot and they are now asking me to wait for 18 oct. I have spent the money and i am one who is suffering
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Nov 13, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
Flipkart Customer Care's response
We will revert on it.
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