[Resolved]  Flipkart — didn't receive money even after 7 days of booking failure

Address:M.T.N Ghosh Road,Hasnabad,Champanagar, Bhagalpur, Bihar, 812004

I was booking the flight ticket from patna to mumbai from flipkart desk, dated - 10/02/2020, my booking got failed and money from my acount rs11262l/- got deducted with reference no igaibkleg0. When i contacted with the flipkart customer services, they said that your money will get refunded to your acount in within 7 working days, but i have not yet received the money, i have been trying to get in contact with the customer service of flipkart since last 2 days, after selecting appropriate option through ivr, they kept on hold for more than 15-20 minutes, and then the call got discunnected by itself.
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Mar 23, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2020
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details and flight ticket booking ID or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
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