[Resolved] Flipkart — different product delivered

W Sports

from Pune, Maharashtra

Address:

Thane, Maharashtra, 401208

Order ID OD[protected]
I ordered Honor 7A (Black, 32 GB) (3 GB RAM)
Ordered date 5th January 2019
Got my parcel on 6th 2019
but product is different
I want to refund or replace this
Requested ID:[protected]

Honor 7A (Black, 32 GB)
Color: Black
Quantity: 1
Reason for Return: Received a different item
Reason Details: Different Brand Received
Comments: Order ID OD[protected] I ordered Honor 7A (Black, 32 GB) (3 GB RAM) Ordered date 5th January
You send your executives and check that parcel. I feel that the parcel has been manipulated very cleverly. i can prove it.
I am showing u some pictures of wrong delivered product

+8 photos

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Feb 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered is not as per the specification mentioned. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed the replacement product has been delivered on 13 Jan 19. Hence, closing the complaint from our end.