[Resolved] Flipkart — different product received by flipkart on[protected]

Kumar230388

Address:

New Delhi, Delhi, 110059

I have ordered 1 jecket on[protected] the cost of 3299 rupies.
But in delivery packet i have been received 1 jeans.
The order id is - od[protected]
On[protected] i have raised complaint regarding return this package then the wishmaster is comes to pickup or then he called to his senior or told me that he will not take this return pickup and told me that you should give us mail by flipkart then only we will pick your order.
Then i call on flipkart customer care the flipkart executive told me that we will give you resolution on[protected] this is deadline time.
But not resolve my problem
After[protected] again i call on flipkart customer care then the ask me 2 days time mor to resolve my problem the time is extend[protected] but not resolve my problem yet
Then on[protected] flipkart executive call me that they will give me resolution on[protected] but when i call on flipkart today again the copy or paste that my complaint is on higher priority there team is working on this, they will give me call ect.
Please suggest me what can i do for this...

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Jan 3, 2020

Complaint marked as Resolved

My mail id is [email protected] Mobile number is 8882663930

Flipkart customer support has been notified about the posted complaint.

Jan 03, 2020

Updated by Kumar230388 Order ID: OD[protected]

I have ordered 1 jecket on[protected] the cost of 3299 rupies.
But in delivery packet i have been received 1 jeans.
The Order Id is - OD[protected]
On[protected] i have raised complaint regarding return this package then the wishmaster is comes to pickup or then he called to his senior or told me that he will not take this return pickup and told me that you should give us mail by flipkart then only we will pick your order.
Then i call on flipkart customer care the flipkart executive told me that we will give you resolution on[protected] this is deadline time.
But not resolve my problem
After[protected] again i call on flipkart customer care then the ask me 2 days time mor to resolve my problem the time is extend[protected] but not resolve my problem yet
Then on[protected] flipkart executive call me that they will give me resolution on[protected] but when i call on flipkart today again the copy or paste that my complaint is on higher priority there team is working on this, they will give me call ect.
Please suggest me what can i do for this..

Jan 04, 2020

Updated by Kumar230388 This complaint is not resolved please help me

Verified Support

Jan 04, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 20, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We would like to inform you that the seller has confirmed the refund for your order has been completed on January 04, 2020, and should have been credited to your account by now. Please find below the reference number for the refund,

ARN:- [protected]

Your kind understanding and cooperation are appreciated.