[Resolved] Flipkart — different product received instead of what I ordered.

Sourav Paul33333

from Diphu, Assam

Address:	Kamrup Metropolitan, Assam, 781034
Website:	Www.flipkart.com

I ordered a puma bmw slides that were on sale on 31st dec 2018 the due date for delivery was 11th jan 2019 but they delivered on 5th, i took the product and when i opened the box, i saw that i recieved normal puma sandals, this was disappointing, have been a flipkart customer since 2015 never expected something like this will happen. I heard stories of people not getting what they ordered but sandals instead of slides? Unbelievable, earlier i didn't believe the stories of people not getting what they ordered but since i am now a victim of the same scenario, now i can relate with those who have been through the same situation. Must be depressing, not getting what you hoped for after waiting for days. Hope that someone helps me resolve the issue.

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Feb 21, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product was missing in the package. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on (07 Jan 19). Hence, closing the complaint form our end.