[Resolved] Flipkart — different specification product

Kochunniv

from Kottayam, Kerala

Address:

Thattarethu house,kayamkulam P.O,kayamkulam, Alappuzha, Kerala, 690502

I have ordered for an on ear headphone seeing the product description on website but what i got is over ear headphone. But they haven't provided an apt reason to file the return as it deals with the product description failure. Eventhough i have applied for return but they are simply rejecting my return. Please do the rightful and needful. I am attaching the product description.

+1 photos

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Nov 28, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2019

Flipkart Customer Care's response Hi Vishnu,
We are sorry to let you know that the seller will not be able to fulfill your return request as the reason selected by you while raising the return request was incorrect.
Please create a new return request for the right reason so that the seller can assist you with this.