[Resolved] Flipkart — Digiflip pro XT901 Tablet: No active service center in Hyderabad and no reply from flipkart on compliant | |||||
Hi, I am waiting hear from flipkart from last 45days. We are experiencing charging problem with our tab and we were in warranty period when we approached flipkart regarding the problem. They have guided us to visit a near by service center in Hyderabad, after visiting the service center, I came to know that there is no active service center in Hyderabad from last 4 months. I have approached flipkart informing the same and requested to expedite the solution. We have received a mail communication to registered mail address saying that the problem we mentioned doesn't come under warranty and we have to go for paid service. no information/update on service center. We have reached flipkart saying that, we are ready for paid service and all we need is a service center near by location or a pick up facility. As the issue escalated to higher level they have promised to resolve the issue on or before 30th sept. till now we haven't hear anything from flipkart. Order Id: OD[protected] Complaint id:[protected]I could get this from flipkart representative over the phone, 40 days back) Guided service center which is inactive is : Sri Vinayaka Electronics 5-8-344/1, D.B.MANOHAR COMPLEX, CHIRAG ALI LANE, Near Medwin Hospital, Next to SBI. Abids, Hyderabad, Telangana- 500001. Thanks, Jag Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved Verified Support Oct 29, 2015 Flipkart Customer Care's response We've already informed the customer to visit ASC as per yonyx details (Sri Vinayaka Electronics 5-8-344/1, D.B.MANOHAR COMPLEX, CHIRAG ALI LANE, Near Medwin Hospital, Next to SBI. Abids, Hyderabad, Telangana- 500001). Customer states ASC is a inactive. Even we tried calling the same but we are unable to contact.
Kindly look into it on top priority and get back to us with an update.
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what is your comment about? You are asking someone to look at the problem without addressing him. I unable to understand, can you please clarify