[Resolved] Flipkart — doesn't get any confirmation after paying 21180 rupees

Abby Singh

from Bengaluru, Karnataka

Address:

3rd Cross Rd, Surabhi Layout, Nehru Nagar, Bengaluru, 560064

I have ordered 2 wardrobes on Friday that is 23/08/2019, paid INR 21180 through credit card. Till now dint get any confirmation on Flipkart account neither on my mobile phone. They have already confirmed on twitter that they got the amount but till now they are nor confirming on my order neither they are returning my money back. Even there is no ORDER ID as nothing is showing in Order history, they keep saying the same thing "We are checking". Its been 4 days now, no confirmation yet.

One of the manager called me on Saturday, promising that Monday we will deliver the product else we will return your money. Now since morning only thing they are keep repeating is that "We are checking"

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Aug 21, 2020

Complaint marked as Resolved

They have refund the money after so many escalations made by me

Flipkart customer support has been notified about the posted complaint.

Aug 26, 2019

Updated by Abby Singh Adding one more pic here of my discussion with the Flipkart Support guy on twitter. Its been 4 days and still awaiting for the reply.

Verified Support

Aug 27, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the account details or get in touch with our customer support number[protected]. Hope to hear from you soon.

Aug 28, 2019

Updated by Abby Singh Hello Flip,

As i have already mentioned, i dont have any Order ID as it wasnt generated and money got deducted from my Account.
Now what details you needed which i can provide?

Verified Support

Aug 21, 2020