[Resolved]  Flipkart — Don't have a manner how to talk to a customer and how to behave with

Address:Mumbai City, Maharashtra, +91

Recently I had received a Swipe Elite Plus mobile, and I have a battery backup issue and mobile becomes hot while charging and I had given a request to return the same, within a few minute a got a call from ur call centre, the person name Shankar Nath from Bangalore, he is telling, aap ko Samaj me nhi aa rha, Zara suno, samjo, I told him that I'm recording ur call, then he replying me aapko record karo jo karna hai karo, me naam Shankar hai spell karo, mobile raat ko charge kiye toh subah utar jaegi, what is this, really guys this flipkart service is pathetic, he is teaching me, wow great
Was this information helpful?
No (0)
Yes (0)
Apr 11, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Mar 06, 2017
Updated by Shaikh Razzaq
And also I had given a request to return, ur company person I explaining me this request is for replacement only, plz give my refund I don't want to deal with flipkart any more, screenshot is attached to prove this request is for return not for replace
Verified Support
Mar 10, 2017
Flipkart Customer Care's response
Issue escalated to concerned team..
Complaint comments 

Comments

I brought this speaker under flipkart assured (they say it's genuine seller-verified by flipkart) for 17000 rs, within 1 week of time it's started working like Chinese product.

An Indian company and they deliver fake product to Indian itself to get good revenue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46701
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information