[Resolved] Flipkart — double dealing | |
I have ordered acer predator helios 300 laptop via order id od[protected] on 12th oct 2018 during big billion day sale @61, 990. The estimated delivery date was on 19th oct 2018 but it hasn't been delivered yet. After checking tracking details it was shown "undelivered due to shipment damaged" (Shipment got damaged from flipkart's own shipping partner ekarts end). When i called the customer support, they say it has been damaged during shipping and asked me to cancel this order and place new order. The price of laptop is @89, 990 now which is 28, 000 more than at which i ordered it. Even though i mentioned about the price difference and i bought laptop in big billion day sale, i was told the same as to reorder ignoring everything i said. As a consumer i feels that i been cheated by the flipkart's service of providing me with offered price at which i made the purchase for laptop and failed to deliver in its promised delivery time. Night i messaged the grievance officer at 12am and order got cancelled at 2 30am without my knowledge, they keep bluffing customers like this with names of big billion day and some xyz deals to make our time, money waste. Was this information helpful? | |
Dec 2, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 01, 2018 Flipkart Customer Care's response We interacted with the cx and told the seller will provide the difference amount of 4000 and asked to place a fresh order. Cx was not interested. Closing the case.
| |
Add a Comment | |
55%
Complaints
46710
Pending
0
Resolved
25442
View all 46710 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment