Flipkart — Duplicate EMI charge on Order

Address: India

Order ID "OD[protected]"
I ordered a phone through the "Pay Later" option and chose to pay in EMI. I received only one OTP, which I shared during the transaction. Furthermore, I received only one phone. However, when I went to make my EMI repayment, I noticed that two phones' EMIs are being displayed for repayment, despite the fact that I only received one phone. I raised this issue 15 days ago, but despite multiple follow-ups, the issue remains unresolved. I kindly request you to investigate and rectify this error at the earliest, as I do not want to be charged for a second phone that I did not receive.
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Flipkart customer support has been notified about the posted complaint.
Nov 15, 2024
Updated by Ratan Vishwkarma
Real Order ID OD[protected]
Fake order ID shown in Flipkart-OD[protected]

 
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