[Resolved] Flipkart — Duplicate product Loreal spa | |||||
I have ordered for l'oreal paris vitalizing cream bath hair.. On 28th june, 2017, which i received on july 5th, 2017. The product which i received is l'oreal paris hair spa smoothing creambath, first received the wrong variety of product secondly the product is sealed whereas the original product which i have purchased from the local market doesnt have a seal, and finally when i opened the products the quantity is much less the original product. Pictures are attached, flipkart is selling duplicate product. The original products contains from the rim of the container whereas the product which i have received from flipkart has way less quantity. I want to return the product, and flipkart should return my money back to my account asap. Was this information helpful? | |||||
Aug 20, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Jul 16, 2017 Flipkart Customer Care's response customer complained that she has received fake. We interacted with customer and she said quantity was less, texture was not like original as she is already using the same brand product. Apologized and refund processed. Customer agreed and closing the case.
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