[Resolved] Flipkart — Duplicate product , pickup not done, amount not refunded

Raviteja_123

Oct 23, 2021

Address:

HYDERABAD

I order laptop bag from flipkart and received wrong and duplicate product . and same i given request for return . till now no pickup done and not refunded my amount. i tried to follow up with flipkart for issue, but no one responding properly . almost 15 days over issue not resolved.
flipkart cheating with customer and selling duplicate products with wrong seller.
kindly help to resolved for same

order id: OD[protected],
REG NUMBER:[protected]

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Nov 25, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 25, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 866 on Oct 24, 2021, and this will reflect in your bank account by Oct 26, 2021. Request you to note down the bank reference numbers:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.