Flipkart — Duplicate products on Flipkart depicting MI brand name

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New Delhi, Delhi

Hi, I ordered one headset thinking of Xiaomi that eventually turns out to be a duplicate low quality product and that also i received as damaged. when i checked with the customer executive of flipkar, Shama picked up the call and did said that they cannot return it, they can just exchange it since it is damaged. i have couple of questions: 1) if it is not manufactured by xiaomi, then why the box and the leaflet of the headset had xiaomi mentioned ? 2) why is "MI" mention in the title and nowhere mentioned that "it is just compatible with MI"? Flipkart being a registered seller of Xiaomi has a edge that users buy blindly without investigting much about the genuinety of the product. i really think that this is not a fair practice being done by Flipkart. Regards Jatin Rajpal +91-[protected]