[Resolved] Flipkart — during delay shipment flipkart executive insisted me to cancel the item and book with higher price by sharing the fake information | |||||
I booked a order from flipcart [order id od[protected] item)] on 15th august, 2017. And it has confirmed that the product will be delivered within 24th august, 2017. But due to flood in north bengal, the shipment has delayed. Where the shipment has booked with m/s gati courier service and docket no.[protected] generated.in the gati courier online tracking system i can see the delay status and details and also talked with the customer care of gati courier. They have confirmed that the shipment may reached by 31st august, 2017. But just now some one executive from flipcart has demanded the item has not delivered due to some reason and it is also updated with gati courier services. So you please better to cancel the order and book for fresh order. Which is not profitable for me - it is also informed them. They clearly told me that is not there problem. For this negotiation i also informed them that how can you told this message whereas still in gati courier tracking system they processing and it is transit way. Was this information helpful? | |||||
Oct 23, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 29, 2017 Flipkart Customer Care's response We have taken this internally.
Verified Support Sep 05, 2017 Flipkart Customer Care's response Product delivered to customer hence closing the complaint from our end.
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