[Resolved]  Flipkart — during delay shipment flipkart executive insisted me to cancel the item and book with higher price by sharing the fake information

Address:560034
Website:www.flipkart.com/order_details?order_id=OD109963192334782000&src=od&link=track

I booked a order from flipcart [order id od[protected] item)] on 15th august, 2017. And it has confirmed that the product will be delivered within 24th august, 2017. But due to flood in north bengal, the shipment has delayed. Where the shipment has booked with m/s gati courier service and docket no.[protected] generated.in the gati courier online tracking system i can see the delay status and details and also talked with the customer care of gati courier. They have confirmed that the shipment may reached by 31st august, 2017. But just now some one executive from flipcart has demanded the item has not delivered due to some reason and it is also updated with gati courier services. So you please better to cancel the order and book for fresh order. Which is not profitable for me - it is also informed them. They clearly told me that is not there problem. For this negotiation i also informed them that how can you told this message whereas still in gati courier tracking system they processing and it is transit way.
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Oct 23, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 29, 2017
Updated by tanmaydas07
there are more information want to share with you - 1) Flipcart order status and 2) the call from flipcart Support[protected] who has demanded to cancel the order and booked with fresh order with higher price.
Verified Support
Aug 29, 2017
Flipkart Customer Care's response
We have taken this internally.
Verified Support
Sep 05, 2017
Flipkart Customer Care's response
Product delivered to customer hence closing the complaint from our end.
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