Flipkart — Ekart Logistics Tracking given given by Flipkart is Invalid.

I've ordered an item from Flipkart on 20.04.2023 and it showed the last update on 22.04.2023. Since 22st of April I am continuously calling Flipkart customer care and Ekart customer care. Both are not responding. The tracking id no. FMPP[protected] Is showing error. Flipkart gave me the invalid tracking id. They are telling me to wait for the order. After that there is no update regarding the shipment. I tried to track it through the ekart website but it is showing that there is some issue with the tracking ID. I've contacted the Flipkart customer care and they told it is due to some technical issue from ekart. Should I file case in the consumer court ? Or cancel the order ?