[Resolved] Flipkart — epson l220 duplicate ink providing and printer head problem

cyberhub

from Ludhiana, Punjab

Address:

160019

We purchased coloured printer ink epson l220 from your flipkart site dated 3/07/2017 for two set and it was delivered on 13/07/2017. Further we start using the ink after 2 days our printer's head stopped working and its damaged. The engineer of the epson company came and he found that the ink which was used in this was duplicate that's why the printer got hanged i request you to refund my amount and repair our printer's head otherwise i will have to move to consumer court in this case.

Note - the action should be taken in 1 or 2 days from your side.

Booth no. - 58, janta market, sector - 27d, chandigarh, 160019

Mobile no. - [protected]

Was this information helpful?

No (0)

Yes (0)

Sep 24, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 14, 2017

Flipkart Customer Care's response Customer complained that Ink is duplicate. We apologized and informed that no fake product will be sold and this product comes under no return category so unable to honor the return and customer complained exact after 1 month. However we can't honor return so closing the case from our end.

Aug 28, 2017

Updated by cyberhub if you don't give us our money back we will have to go consumer court