[Resolved]  Flipkart — escalation od[protected]request for refund)

Address:

249407

Hi,

First time i have order the mobile phone (Od[protected] on 8th oct 17 and same has been received on 11th oct 17. After open the box first time for use on 18th oct.

I observed many problem and getting slow charging issue and fast draining issue, one and two time reboot issue and same informed to customer support and log the request on same day on 18th oct,
But after many reminders and followup with customer support for mobile replacement but they not proper update for replacement and wrong time is showing on website as per the expected time 23rd oct and also not updated tech visited.

Still replacement phone is not received and they told me sorry for delay form vendor and tech visit and they take action on vendor for further service and you please wait again for next update on 28th oct, they have no update and time for further return and replacement the phone.

So finally overall service and product quality is very bad, i am not happy with that product because first time getting many issue and facing your service and delay shipping issue. And now i am not waiting for new replacement it's already too long.

So please i request you return the faulty phone and return the my money on flipkart balnce.

Regards
Sachin