[Resolved]  Flipkart — Escalation--Payment Related: [Incident:[protected]]

Address:

Ghaziabad, Uttar Pradesh

I made below complaint on 22 Jan and i am still waiting for the resolution." I was making payment through Reward card-Debit. when i raised the payment failure concern to the card company, i got below response: We have reviewed your card information and see that your card was declined as the merchant ran the transaction through as a recurring payment. This means the merchant was attempting to save your card information on file for future and/or monthly payments. Prepaid cards are not allowed as a method of payment for recurring transactions. Should you want to make a purchase at this location, simply let the merchant know that this is a single/one-time payment. As long as the merchant processes your card is a single purchase and does not put your prepaid card into the system as a method for recurring payment/billing then you will be able to use your card successfully at this location