[Resolved]  Flipkart — eureka forbes water purifier not getting replaced

Address:602,CPWD quarters,sector 9, New delhi-110022, New Delhi, Delhi, 110022
Website:Flipkart

I received a product on 9th december, 2019 but product was damaged and installation team saw the issue while installing the product. From that day there is a infinite loop of complaints as I ask for return and refund. They forward the request and installation team give wrong updates. I was given 16, 21, 26, 31 December and now 2nd and 5th Jan but still issue is not getting resolved and they just forward the request. I have called 20-30 times to discuss the same thing repeatedly. This has resulted in so much frustration and time wastage but still issue is not getting resolved.
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Feb 6, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2020
Flipkart Customer Care's response
We will revert on it.
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