Flipkart — exchange invalid rejected : order od[protected]

Address:122016

Dear team,

I have place order for oppo f11 pro (Order od[protected] with exchange of my oppo f7, but your delivery person has rejected my exchange my current phone is in properly working condition, never open, no damage, every thing is working fine, please look into the matter.
I am very disappointing, i never expected this from flipkart
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Flipkart Customer Care's response
We will revert on it.
Aug 28, 2019
Updated by अमित वशिष्ठ हरियाणवी
Still waiting for response, no call, no massage, no update from Flipkart side .
Really very disappointed with Flipkart .
Please help to get my refund or resolution
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