[Resolved]  Flipkart — exchange issue of my lenovo vibe k4

Address:	Surat, Gujarat, 395009
Website:	Flipkart

I had order lenovo k8 mobile phone and had opt for and exchange of my old lenovo k4 (1.3 yrs used). Had paid difference amount. Delivery boy refused to take my old mobile just because a very small yellow spot was there on my screen, which even i didn't know had never observed, he refused said he want take, he went off. Flipkart should know that in exchange he want get 100% condition phone for t same mobile flipkart had just reduce 3000 rupees what else a flipkart expect he should get in 3000 my phone is in upto date condition i bought it in 12k a year back. Even after completing to customer care the executive also took t side of delivery boy and said it over company policy we can't take ur phone it should be in 100℅ condition, we cannot do anything. He cancelled my order in status - courier boy unable to deliver. This was the worst experience i had with flipkart i had never expected such things. I will never suggest flipkart i will definitely buy the same product with the same exchange product from amazon i am sure they will definitely except my old phone and will replace it with new one.