[Resolved]  Flipkart — Exchange of old Washing machine rejected by flipkart Delivery boy Date - 21st July 2020

Flipkart is Cheating people, by giving exchange offer and then denying them at the time of delivery under small rust patches.

Normally i used to get the product withing 2 days, This time is worst as they have taken 4 more days to deliver my product

I have recently purchased a new IFB Senorita Aqua sx 6.5 washing Machine from Flipkart by taking exchange offer with them. For this exchange offer they have given me 2800/- off when I was ordering New washing machine.

At the time of Delivery of New washing Machine they were suppose to pick my old machine in exchange. The delivery person found some tiny marks on the body of the old washing machine where the paint had come off and said Exchange will not be made and I will have to pay 2700/- rupees more If I want to take delivery of my new machine.

Reason for Denying -
Delivery person Denied for picking the old machine is because the machine body is steel material and it has got some spots in it due to usage (almost 15 years). Those stains you can see in the attached picture.

Since I wanted my newly ordered washing machine I paid 2700/- and sent delivery man after accepting my new Machine. I also called Flipkart and lodged a complaint on this issue.

That Means Flipkart is expecting people to exchange new unblemished goods in return for new goods.

Or else

They are cheating people by giving exchange offers which they deny under small pretexts at the time of delivery.