Flipkart — exchange old mobile phone. imei number not verifying

Shreyade00

from Mumbai, Maharashtra

Address:

700084

I want to buy realme 5 pro by exchanging my rrdmi note 4. I verified both the imei number but flipkart says this imei number doesnt belong to this brand and model. What am i supposed to do? Flipkart pls resolve the issue. None of the imei number verifying. How am i supposed to exchange? I want to buy realme 5 pro on 11th september wednesday. Please resolve the excgange issue before that date.

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