Flipkart — Exchange on old smartphone

𝗙𝗹𝗶𝗽𝗸𝗮𝗿𝘁 𝗲𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗽𝗼𝗹𝗶𝗰𝘆 𝗶𝘀 𝗙𝗿𝗮𝘂𝗱.
Flipkart exchange policy over mobile phones, etc. is fraud. When you buy mobile phone on exchange, wishmaster will come with your new phone and you are ready to exchange yours they will deny to pickup the phone and asks for cash. It is just the strategy to make the customer ready to purchase the product by showing exchange price. No valuation deciding things Either you have to give full amount or cancel the order .Support is useless in this.

I have purchased the phone like this. My phone was in good condition and working fine. Everything was good just a minor crack in the corner or screen. I was ready to revaluate the amount. But No valuation things works here as mentioned in the policy. I think flipkart was expecting the new phone in the name of old.
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