[Resolved]  Flipkart — expired product delivered for one touch glucometer

Address:

Ranchi, Jharkhand, 834001

I bought the below order from flipkart. I have attached the invoice for the order.
The strips which were given along with the product is not working at all and it is expired. The strips show 2019 as expiry date but still they are expired and they are not working.

This is very sad that the customers are treated like this and are tricked by giving a product which is expired. I delivered this to my Mother who is a Diabetic patient, and she is not able to use this product from 2 months.

Finally, we got to know there are issues with the STRIPs. I live in US and my Mother lives in India.

I ordered this product online and when My mother is calling the customer care number [protected], they are asking for 10 digit number which is used to order this. I never used any number for ordering this product.

I would request you to please replace the strips for the product and ship another set of strips which are not expired. I would request you to please do not try to dupe/trick customers with these kind of expired products.
I would really like to see a quick action on this or let me know if I need to escalate this to other platforms.

Regards,
Abhishek Agarwal

1)One touch select Simple Glucometer.
Order number: OD[protected]