[Resolved]  Flipkart — Extra delivery charge on billing above of 500+

Address:Sirsa, Haryana, 125055
Website:[email protected]

Today i select some cosmetic items for purchase by cash on delivery but when i order for this item list which is above rs. 500+ ...then sudden they call extra delivery charge from me. question arose on my mind that why should i pay extra charge for those cosmetic items. its my favorite flipkart problem to solve my issue not my problem to charge extra charge. i have option to purchase on other websites but i believe on flipkart because i always purchase online shopping with it. solve the issue as soon as possible if not please reply that why i go to on other websites
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Apr 11, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2017
Flipkart Customer Care's response
We can see that the customer's concern has already been addressed.
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Comments

Dear swati dinodia,

As described above, you need not to pay any extra delivery charges more than the product cost. But u must ensure that with your order summary whether they asked for any delivery charges. If they asked any delivery charges in your order summary means u have to pay those amount. Otherwise u need not to accept that order and write a complaint to "[protected]@flipcart.com" to resolve this.

ANGURAJ K

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