Flipkart — Faber hood primus plus chimney - Received wrong Product

I have Ordered TC HC BK-N Model, but
they sent me HC SC BK 90 Model. I have raised return request on 09-Nov-2020, but still now it is not approved.
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Even im calling Flipkart and asking them update. They are providing any information. It's been four days I didn't get update on this. I have sent requested
documents on 10-Nov. But still now return is not approved. Please ask them do some
action taking this as high priority.

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