Flipkart — Failed to arrange pick up for return

Address:

Jaipur

So I ordered Kobo Goalkeeper gloves on 17th Nov but the product was defective and has a cut on a thumb so I initiated a return on the same day and I got a confirmation that a Flipkart will pickup the order on 18th but No one comes nither on 18, 19 nor on 20 and after calling multiple times to Flipkart customer care they are saying that Your query will be resolve by 25 but the Replacement policy on Gloves is of 7 days after that I will not bt able to make any return or replacement request.

Order I'd : OD[protected]
Return I'd :[protected]