Flipkart — fake description of jvc xs-n218bc bluetooth speaker on flipkart site

Address:Thiruvananthapuram, Kerala, 695587

I had bought the above mentioned speaker from flipkart on 12th November 2019; they delivered a used and damaged product (THE DUST CAP OF THE SPEAKER WAS DAMAGED, the package of the 2 accessary cables were missing, the main cover was torn, the instructions-leaflet also was missing) And most importantly the product was of a different RMS power from that mentioned on the site. It also had bluetooth pairing issues. When I submitted a review citing these issues and the ways to overcome the pairing issues, they rejected it saying that it is ‘against their internal guidelines’. However a replacement was delivered on 16th November

PLEASE SEE THE ATTACHMENTS: 1. BILL 2. DAMAGED PRODUCT WHICH WAS DELIVERED FIRST 3. SPECIFICATIONS AS ON THE WEBSITE 4. SPECIFICATIONS ON THE LEAFLET OF THE DELIVERED PRODUCT 5. SCREENSHOT OF THE REVIEW WHICH WAS REJECTED (on the ‘edit review’ view only now I can see the review; I can’t show a published review as it was rejected)
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Flipkart customer support has been notified about the posted complaint.
Nov 18, 2019
Updated by drunnikrishnanz
I am also attaching the mail showing rejection of my review. I want Flipkart to remove the fake specification of the product (20W) from the site. And also would like to publish my review as it will definitely help the customers with pairing issues.

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