Flipkart — fake description of jvc xs-n218bc bluetooth speaker on flipkart site | |||
I had bought the above mentioned speaker from flipkart on 12th November 2019; they delivered a used and damaged product (THE DUST CAP OF THE SPEAKER WAS DAMAGED, the package of the 2 accessary cables were missing, the main cover was torn, the instructions-leaflet also was missing) And most importantly the product was of a different RMS power from that mentioned on the site. It also had bluetooth pairing issues. When I submitted a review citing these issues and the ways to overcome the pairing issues, they rejected it saying that it is ‘against their internal guidelines’. However a replacement was delivered on 16th November PLEASE SEE THE ATTACHMENTS: 1. BILL 2. DAMAGED PRODUCT WHICH WAS DELIVERED FIRST 3. SPECIFICATIONS AS ON THE WEBSITE 4. SPECIFICATIONS ON THE LEAFLET OF THE DELIVERED PRODUCT 5. SCREENSHOT OF THE REVIEW WHICH WAS REJECTED (on the ‘edit review’ view only now I can see the review; I can’t show a published review as it was rejected) Was this information helpful? | |||
Flipkart customer support has been notified about the posted complaint. | |||
Add a Comment | |||
56%
Complaints
46427
Pending
0
Resolved
25427
View all 46427 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment