[Resolved] Flipkart — FAKE GMAT OFFICIAL GUIDE 2015 | |
Ref: OD[protected]
I had ordered the GMAT Official Guide 2015 through flipkart. Although I received the subject book within few days but the book did not had the online pin to access 900 verbal & quant questions in GMAT website. The book had the plastic envelope which carries this pin and there is a similar paper which reads this pin provides you access to..., however the pin itself is not there. It seems to be a duplicate copy of the Official Guide 2015.
I raised a complaint through the website on 13.01.2015 however I had to urgently travel to Dubai meanwhile. I received a notification that the problem will be resolved by 16.01.2015, since then I am receiving notifications from Flipkart (Chaithra) that we are trying to contact you but are unable to reach you and I have many times told them that I am outside India and shared the international numbers. I have tried the customer service numbers thrice (twice on Friday 16.1.2015 and once on Saturday 17.1.2015) and told them that they can either contact me on my international numbers or they can share their number where I can call them back but none of them could give a satisfactory response and kept on saying the same story that a representative will call you back even though its an International number you will definitely get a call. Till date I have not received any call or response from Flipkart. My stay in Dubai may be longer. Kindly take it up accordingly with Flipkart. I am also notifying GMAC and Wiley about the same so that a relevant action is taken.
Hoping for a quick and prompt response.
Regards,
Sangeet
[protected]
[protected]
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Complaint marked as Resolved
Verified Support Jan 19, 2015 Flipkart Customer Care's response The issus is escalated to the concerned team and we will update the customer about the resolution and close the complaint.
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