[Resolved]  Flipkart — Fake order delivered - OD[protected]

I have Purchased POCO X3 pro mobile from IndiFlash Mart. on 20th Oct 2021 in Diwali Sale. i got my order on 22nd Oct 2021 when I opened the box there were 2 Detergent Soaps called Fena Mahabar.
When I asked customer care to either process refund or give me the replacement they have said that order has not delivered yet. We wont be able to proceed your request and hung the phone. now I am concerned about the authenticity of Flipkart. because they did not provide us Open box delivery as they provide at the time of iPhone. apart from that it was showing flipkart assured delivery. I think flipkart is just using our money for 3-4 days and give it back. just like a stock market. I have a strong feeling that this IndiFlashMart is a partner of their Scam.