[Resolved]  Flipkart — fake product delivered. fraud from seller and flipkart

Address:

462020

I had ordered a book on flipkart and payed rs. 1035 ob 22 march 2019. But they delivered a copy worth rs. 12 with fake labels. I notified about this fraud to flipkart. They denied refund of my order and forwarded my request for replacement 3 times. But no one came to pick up the product or give replacement reason being the seller was not able to provide the product.
Now it is showing that seller have cancelled my replacement request too but no refund has been made yet to my account. This is a complete fraud and customer harrassment. Details of my order are as under-

Order id - od[protected]