| Address: | 560068 | | Website: | Www.flipkart.com |
3rd october 2016- i had ordered an apple iphone 6 from this company's website and i got the message that the product will be delivered by 6th of october
6th october - i was waiting for the product throughout the day but was not delivered and i got the message that the product delivery was unsuccessful due to customer was not at the home. I was at my home and i didn't get any call or message from the delivery boy that he is standing out of my home. And they rescheduled the delivery date to 8th of october. I called them around 10 times a day but i don't get any information about why they said customer was not available.
8th october - as customer care executive promised me and send me the message that my product will be delivered by 8th october by 9pm. But again i got the message in the evening that due to some problem we are unable to reach you and will deliver your product tommorow 9th october (Sunday). I called them and shouted then they told we promise to deliver on 9th october (Sunday). And i got the message.
9th october - again i was waiting at my home for my product but i didn't get any message that the product is out for delivery or not. I called them again and i asked them about the status. Then they told me sir we don't deliver products on sunday u have to wait till monday. They promised me and said sunday is off day. And i got the message in the evening that customer was not available so product was undelivered. And promised me to deliver it on monday 10october.
Sir just want to know why they are making a false statement and fake promisses. Kindly look into my issue.
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