[Resolved] Flipkart — fake xiaomi redmi note 5 mobile handset | |||||
I had purchased a mi note 5 handset (Order no:od[protected] from truecomretail at flipkart.com on 23rd january, 2017. Recently, the phone started showing some serious software problems, and after diagnosis, i am apprehending the handset is a fake one (As also reported by mi authorized service centre chandannagar, west bengal, after their test). I demand a replacement of my handset with an original one, failing which i shall be compelled to lodge complaint in the consumer court. Was this information helpful? | |||||
Jan 27, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 05, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 16, 2018 Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was fake.We have interacted with the customer and informed that Kindly submit the job card number or job sheet number from the authorised service center, hence cx told that he has submitted the phone with the authorised service center and once he gets the phone back, cx will submit the documents by (25/12/2018) by replying to the email, hence email sent and closing the complaint.
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