Address: | FLIPKART INDIA | Website: | FLIPKART INDIA |
Hi,
i ordered a VIVO V25 pro Mobile phone in Flipkart under exchange offer with no Cost EMI Offer on October 8th 2022. the mobile was supposed to be delivered on OCT 10 as i recieved an SMS from EKART LOGISTSICS with an PIN and the number of the wishmaster . i tried calling on the number given by flipkart but it was ENGAGED - BUSY all day along and nobody called me the entire day and was surprised to see an SMS at the end of day telling customer was not available. Exactly the same thing was repeated on 2nd day (11th OCTOBER 2022), ended with an SMS customer was not available. i spoke to the customer care who were like AUTOBOTS telling it will be delivered today/tomorow.
on 3rd day 12th OCT 2022 - i was pretty hopeful it would be delivered . but to my luck nobody gave me a call about the delivery even though i was getting an SMS on all 3 days as product is out for delivery. on 4th day i get an EMAIL from flipkart that the product is cancelled as the customer was not reachable.
How disgusting can this be Flipkart ???? on all the 3 days delivery which was notified by an SMS i was fully available infact spoke to the customer care on all these days, how can they tell customer not available and cancel the order. ????
i feel its a SCAM and FAKE DELIVERY attempts are being created just to LURE the customer in these SALES ... i request Consumer Complaints Forum to take action on this ...
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