[Resolved]  Flipkart — False Claim for refund

Address:Bengaluru

On 17th Oct, I ordered a laptop Dell Inspiron 3505 from Flipkart in an exchange
offer where i opted for my old hp laptop.Originally the Dell laptops
price was Rs 46, 990 and my old laptop exhange price was Rs 13, 600 and
after an additional discount of Rs 1250 from sbi debit card, The Dell laptop costed me
around Rs 32, 240.The next day i opted to cancel my order and later on recieved a message
that your refund has been processed and will be reflected in your account by 20th October.
But till Date no update has been seen in my bank account.I talked to one of their customercare
executive, his opinion was refund was processed by seller but may be due to your bank issue
it might not be reflecting in your account.I raised a complaint about the issue i have since
then i recieved no updation or feedback.
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Aug 14, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2020
Flipkart Customer Care's response
Hi,

Greetings from Flipkart!

Order ID:- OD[protected]

We are sorry for the trouble caused.

We would like to inform you that the seller has confirmed the refund of Rs.32, 240/-, has been completed on October 18, 2020, which should have been reflecting in your bank account by October 20, 2020.

However, if the refund is not reflecting in your bank account request you to contact the bank along with the below reference number for further assistance.

Bank reference number:- 74332740293029278173026

Your kind understanding and cooperation are appreciated.
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