[Resolved] Flipkart — False commitments and negligence | |
Order ID: OD[protected] Incident: IN[protected] The issue is I received my Washing Machine on 2nd June. I received a call from the installation team that they won't come to install as my address is very far from their office. I raised a concern with the customer care team who falsely assured that the installation would be done by 5th June 2021. No one called or came for installation. Then I called them again on 5th June 2021, they are now giving me a new date i.e. 8th June 2021. Again, no one called or came for installation. Sheer negligence. Is this the way a Flipkart plus member should be treated? Above that, I cannot cancel the order and request for refund since it's an issue with the installation. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 21, 2021 Flipkart Customer Care's response We will revert on it.
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