[Resolved] Flipkart — False Promisess by Flipkart Not Cooprating Customer Service.

moinuddin md

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have ordered this book Data Structures and Algorithms Made Easy : Data Structure and Algorithmic and they have delivered the book in C language where as i wanted in java language and when i called customer care for this issue they are saying it can not be exchange but can be replaced don't know what is point of replacing if i am clearing saying that i want in java . they have titled other book with the language name but not in this which is very confusing. they promised a lot but when customer has problem want to heard they say it your problem then what kind of customer service it is only when flipkart has done the mistake we should bear with them and when customer has got it wrong flipkart says you have done mistake you bear with that. i was big fan of flipkart service but this post this order kind of response it has made my experience very bad and for sure i would let other know about this if there would have been the negative rating i would have given negative ... hope they are asking review for some means not just sake of the review . i think they introduce the negative feed back i have focerfully give rating 1

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Complaint marked as Resolved

Verified Support

Aug 12, 2015

Flipkart Customer Care's response Dear Customer, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Phone Number Email address used while placing the order. We look forward for your reply.

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moinuddin md

from Bengaluru, Karnataka

I have ordered this book Data Structures and Algorithms Made Easy : Data Structure and Algorithmic and they have delivered the book in C language where as i wanted in java language and when i called customer care for this issue they are saying it can not be exchange but can be replaced don't know what is point of replacing if i am clearing saying that i want in java . they have titled other book with the language name but not in this which is very confusing. they promised a lot but when customer has problem want to heard they say it your problem then what kind of customer service it is only when flipkart has done the mistake we should bear with them and when customer has got it wrong flipkart says you have done mistake you bear with that.
i was big fan of flipkart service but this post this order kind of response it has made my experience very bad and for sure i would let other know about this if there would have been the negative rating i would have given negative ... hope they are asking review for some means not just sake of the review . i think they introduce the negative feed back i have to focerfully give rating 1