[Resolved]  Flipkart — Faulty device received but no replacement not done since 15 days

Address:Faridabad, Haryana, 121009
Website:www.flipkart.com

Hello team,

I have ordered moto e3 power black colour mobile on 9th dec which i received on 11dec. Device went dead on 19th dec, i ask the executive to replace/refund it but no actions has been taken to my complains. Every time new executive create replacement request and it gets cancelled the next day. I am facing this challenge since 15days. Request you to please get my issue issolve. I have dropped and contacted so many executives approx 100 times but no commitment from them.
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Feb 16, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2017
Flipkart Customer Care's response
Escalation team already addressed the issue by providing refund to customer. Hence, closing the case.
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