[Resolved]  Flipkart — Faulty dishwasher

OD[protected]
This is exactly i was saying . Why do you eed to wait for my order ID do t you have the technology to go back to my history any way this type of behaviour to avoid and test the customer to his patecence is not new .this has been followed across flipkart . Ok with this though that flipkart is sucha dum and poor company cabt even effird ti check l .y history and get the issue resolve . I am giving you 1 of ethe order I'd i have issue with OD[protected]
But i have no doubt you gonna come up with next level of a e to avoid the issue and ask me some nonsense qus and answer session which i ma not interested any more .. and with that note i need some one higher level contact detail ? So with clear note give a mail id or any contact detail where u can escilate my issue ( when i say higher level combat detail) dobt feed me with your custome care email id mind struggle to my eed or else i will make sure this gs will go to media to talk about as you ha e no onidwa whome you are speaking with and as you can TT verify my history i think you ah e no idea about the loss i hav e been facing with flipkart it's incredibly a intresting story to put on media and try my level best to keep m awareness about it
...i am not expecting any resolution from you all as it has been long enough now waiting is over now i need to understand how you all cordinating and find out where the lack is . Then i am gonna take my action so better you give me the high point escilation contact detail if you what to resolve my loss and matter by staying in flipkart level incase you will manipulate ne with nonsense behaviour talk i will take my action . Losss is not small enough which i should be ok with so better watch your toinge and finger before you reply to me RED LINE MEANS SOMETHING IF YOU HAVE IDEA ABOUT IT

😡😡

On Fri, May 6, 2022, 13:36 Customer Support wrote:
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On Sat, May 7, 2022, 20:32 Arun Purohit wrote:
This is exactly i was saying . Why do you eed to wait for my order ID do t you have the technology to go back to my history any way this type of behaviour to avoid and test the customer to his patecence is not new .this has been followed across flipkart . Ok with this though that flipkart is sucha dum and poor company cabt even effird ti check l .y history and get the issue resolve . I am giving you 1 of ethe order I'd i have issue with OD[protected]
But i have no doubt you gonna come up with next level of a e to avoid the issue and ask me some nonsense qus and answer session which i ma not interested any more .. and with that note i need some one higher level contact detail ? So with clear note give a mail id or any contact detail where u can escilate my issue ( when i say higher level combat detail) dobt feed me with your custome care email id mind struggle to my eed or else i will make sure this gs will go to media to talk about as you ha e no onidwa whome you are speaking with and as you can TT verify my history i think you ah e no idea about the loss i hav e been facing with flipkart it's incredibly a intresting story to put on media and try my level best to keep m awareness about it
...i am not expecting any resolution from you all as it has been long enough now waiting is over now i need to understand how you all cordinating and find out where the lack is . Then i am gonna take my action so better you give me the high point escilation contact detail if you what to resolve my loss and matter by staying in flipkart level incase you will manipulate ne with nonsense behaviour talk i will take my action . Losss is not small enough which i should be ok with so better watch your toinge and finger before you reply to me RED LINE MEANS SOMETHING IF YOU HAVE IDEA ABOUT IT

😡😡

On Fri, May 6, 2022, 13:36 Customer Support wrote:

Hi,

Thank you for writing in and notifying us.

I'm afraid that your e-mail does not contain order details or contact number for which we can be of assistance.

Please get back to us with the below details so that we can check and assist you accordingly.
Order ID:
Registered contact number:
Registered email id:

Awaiting your response.

Thanks,
Rajni Das
Flipkart Customer Support
Your Query[protected]:46:14 )
To

The CEO and All Officers Management and Marketing and all other from high
authority of Flipkart

Subject A humble Request to stop this behaviour which is life
threatening and abusive fir customer by flip kart's followed behaviour
patterns

Respected Sir

Kindly refer all my Order . I had my complet trust with flipkart 3 month
back and it has no more and broken with by creating horrible experiances
by customer care team and the seller s .. i have no idea where to start
from it started 3 month back when i brought my Dishwasher. It has issue
.. but no one did nothing .. detail if you check my history fir this
product you will e shoked to see level of struggle i had to go through
and it's still on .. many more added to it see below my point

I had been struggling with Evey product and behaviour which are practiced
by customer care team is

1. They frequently disconnecting calls
2. They frequently calls with out any resolution
3.if they see issue is complicated they disconnect the call while talking
4. They don't mind to tell you lie .
5 they don't check any detail before they call and it leads me to
frustrated as i will be taking calls for same qus without any resolution
6. Product detail will be diffrent then what it's get deliver

I would love to explain you in more detail if i get a reply to my message
and you will be shocked to see the level of abusive behaviour going on
with me.
And it's not just dishwasher after wards each product i got ihad been
getting into deep struggle abuse and me beingg anxiety disorder health
issue my health takes a toll on it . I have wallet money of 20 k which i
am waiting to finishbup or i would won't be continuing with this struggle

There is no doubt flipkart customer care lacking on skills and this goes
to high lebel team lead or managers as they failed to understand the
issue and moniter all this disconnected by representative calls . I am
just surprise how can not they get the detail. Beause this is a very much a
common behaviour by all level of customer representative . I definately
have to try few time to get hold of and explain my issue and belive me it's
a level where u won't have patcence any more then just leave as it is
if can listen .. inbound and outbound both team has this behaviour
pattern.

.
I will be explaining each calls detail if i will have an reply, as i am
sending this email from i fo what i found in net and it's uncertainty if
this don't work then i will have to reach to consumer law court as i ahve
no idea where to seek for help
.i would definately wantvtobreach to ceo to let them know about how
tlcustomer care team has been creating so much damage to the business and
customer specially i have my detail artifact ready if you have real
reasons to understand please do let me know or i will have to reach some
place to get help with .

Now issue i ahve is shoking ..no product in my packet . I mean this level
of service i have not seen anywhere else .

Thank you .
Arun kumar Purohit

.
24x7 Customer Support.
Buyer Protection Policy.
Flexible Payment Options.
Largest Collection
[protected][protected]

hello Sir

i have been loosing money like hell with flipkart and connecting many way possible to you and your team . this is my last email with regards to my complain . as it has been many attampt but dont see any resilution . i am forced to file a complain with consumer court .. it's gonna be big

50 to 60k lost with flipkart and i assure you i will get back this money . Be ready for a good name for flipkart dealing with media person . It will be worst

On Fri, May 6, 2022, 13:36 Customer Support wrote:
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Jul 25, 2023
Complaint marked as Resolved 
It's take care of . They have taken the dishwasher after a year of followup . I appreciate that how ever that's a long time and waste of my as well as Flipkart time .. how ever I absultely convince it's the lack of customer care service being very low on responce and disconnecting calls as soon as they understand the complicated case it is . Is the reasone for this delay so they should take care of this .
Flipkart customer support has been notified about the posted complaint.
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