[Resolved] Flipkart — Faulty Mixer Grinder | |||
I am struggling to process my refund or same product via Flipkart, I had purchase one time for which I received damaged item. My claim id is OD[protected](Singer JM 34 500 W Juicer Mixer Grinder) months ago, post which I have chatted thrice with the customer service but everytime I receive the same answer that they have escalated my case to higher authority and I will receive a call from Flipkart. But nothing has been done till now and I am highly dissatisfied with the Flipkart customer service. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 15, 2015 Flipkart Customer Care's response Spoke to customer, he claims that product is not working and he visited the service center and they said they wont do service for the product which is comes under warranty and he already sent the service center details [protected] and he complaint this issue from 3 months and he didn't get any resolution and customer is very upset about our service. Informed customer wait for some time and checked with concern team and created replacement and informed same to customer that replacement is done. Hence closing the case.
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