[Resolved]  Flipkart — faulty mobile delivered, & refusing to give replacement my order : od[protected]

Address:Mumbai City, Maharashtra, 400043
Website:www.flipkart.com

Dear sir,
My order : od[protected]
I received on 19th oct around 11.00am.
I'm facing auto brightness sensor in the device which completely
Went dark 4 times i raised complaint on flipkart they said they will replace it than i received message regarding some technician will be visiting.
Today a person came did some some testing & said fone is ok than went & my cancel my replacement order.
When i confronted with flipkart they said they won't be giving
Replacement & directing me to visit service centre.
This is fresh device which came faulty.
I asked them i have paid for new device now why would i run to service centre to get repaired the device...? & ask about 10 days replacement warranty
They simply refusing to replace & behaving arrogantly.
Do whatever you want we won't be giving you replacement.
Kindly help.
Syed khaja
[protected]
+1 photos
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Oct 26, 2018
Complaint marked as Resolved 
Thank you very much
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2018
Flipkart Customer Care's response
We will revert on it.
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