Flipkart — Faulty product without replacement

Mahesh P Gabhrani

from Gurgaon, Haryana

Nov 1, 2021

Address:

Flipkart Bangalore

I product ASUS VivoBook K15 OLED (2021) Ryzen 5 Hexa Core 5500U - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) KM513UA-L503TS Thin and Light Laptop was a faulty one and I received it on 10 October and since then I have raised more than 100 requests (calls, chats, twitter and facebook but no one has replaced it yet. When I call they generate a call back request so the call could not get recorded and then in call back the issue does not get fixed.When I ask to talk to any senior they disconnect the call and do not call back. I have been already harrassed mentally as even after putting so much effort nothing has been sorted out. The last date of resolution 31 October is already been passed and the scrap is still with me. Please help me as I am in a very helpless situation now.

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