[Resolved]  Flipkart — Faulty screen and used cell phone

Address:

New Delhi, Delhi

Hello All,

This is just to inform you that I have received a used and faulty spice cell phone today from flipkart.com. I have paid Rupees 4747.00 to get a new phone but I am not sure how can you provide a USED, SECOND and FAULTY SCREEN phone to your customers.
Whenever we buy a cellphone it always ask your information to put so that you can register your detail first then phone get started but it didn't ask any thing and just provided me home screen with all updating which required when we start a brand new phone. Also, Box was not sealed pack and phone screen have some fault and blurred.

Now I am really irritated and frustrated because of your disaster service and going to file a legal complaint against your dramatic service as I have legal attorney in my own family. In coming 4 days you will receive legal documents and also I will use social media as well to show your sensitivity for your customers. I would request you to please provide me your address where I can send you notice for the same concern. Also, I have already captured some pictures and videos so that same can be provide in the court as a proof. I have again raised a complaint for replacement of the phone so that same another phone also can be shown in the court.

I need your intervention in this complaint ASAP so that I can also show your response under this concern

Order Number - 0D[protected]

Thank you so much for your amazing services.
Naveen Tyagi
[protected]
[protected]@yahoo.com