Flipkart — Faulty tv supplied not willing to replace with other brand or refund payment

I had purchased one 43" blaupunkt tv on flipkart e-commerce site via on line payment which was delivered at my home on 16th July 21 but while engineer installed TV it had faulty panel and I also observed that other parts & speaker quality is too inferior in comparison to original Blaupunkt from Germany. I wrote company to replace it with another brand like realme tv or refund my money but they refuse to do so stating that in replacement they will send only blaupunkt tv which seems to me fake & not upto the mark for the money I paid for such inferior quality.
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information